Roadmap

Planned direction: help an agent assemble a product brief from feedback, survey answers, and feature requests, with traceable sources and a proposed next action. People review the evidence and decide what to build. This extends the current agent connection; scope and timing may change.

Planned direction: manage experience translations, preview each locale, and choose a fallback when a translation is unavailable. Keep questions, messages, and portal content consistent as a product grows into new markets. Scope and timing may change.

Planned direction: connect messages and questions with event-based branches, waits, and goal-based exits. Help teams support a customer across several moments instead of configuring each interaction separately. We are gathering input on the first use cases; scope and timing may change.